Ukraine’s PlayCity has initiated the pilot phase of a state-run Online Monitoring System (DSOM), which will track player and operator actions across the licensed gambling market. 

The programme is aimed at enhancing regulatory oversight and tax compliance within the country’s licensed gambling market, the regulator said in an update this week

So far 11 licensed gambling operators have been added to the platform on a trial basis. This marks a step towards the digitalisation of gambling sector supervision.

DSOM is a centralised transaction-monitoring platform designed to capture and consolidate betting activities across the country’s regulated gambling environment in near-real time. 

The system will record key actions. These will include bets placed, returns and payouts, as discrete, tamper-resistant transactions, each assigned a unique identifier.

What is DSOM and why it matters

The platform will focus specifically on transactional data, handling up to 10,000 transactions per second. While it records each user’s in-game transactions, authorities confirmed the system did not collect players’ personal data, nor did it track funds once they leave the gaming environment.

The regulator said its goals for the platform include gaining a comprehensive operational view of the market. It also seeks to improve tax compliance and enable data-driven supervision. 

PlayCity said the State Tax Service would gain access to the tracked data to help it accurately calculate gross gaming revenue (GGR) and associated taxes. This would also include the military levy and personal income tax.

Notably, DSOM’s architecture will prevent “overwriting” of submitted transaction records, to ensure data integrity. Two interfaces are featured – an internal interface for use by state regulatory agencies and an external one for gambling operators. 

New operators will gain access to DSOM when securing a gambling licence. Their details will be registered within one business day. 

Ukraine legalised gambling in 2020. PlayCity became the designated state agency responsible for regulating gambling and lotteries following a transfer of policy functions to the Ministry of Digital Transformation. Its predecessor, the Commission for the Regulation of Gambling and Lotteries (KRAIL), was dissolved in April 2024. This followed the regulator’s ongoing failure to issue gambling licences in a timely manner.  

This pilot system comes only a month after PlayCity announced a new online complaints system designed to expedite public reporting of illegal gambling advertising. 

On Monday, a Kyiv city court convicted three men for running an illegal gambling operation disguised as a legitimate business. 

Original article: https://igamingbusiness.com/legal-compliance/regulation/playcity-launches-state-run-platform-to-monitor-all-gambling-transactions/